We are working as usual as long as our bookbinders are healthy. The bindery is large enough for our 5 binders to carry out their work risk-free, and all admin/marketing/sales work is done from home. Having said that, we are constantly monitoring the safety and health of our team.
SHIPPING & DELIVERY
From Azerbaijan to Zambia, we will ship your order wherever you are. Please check our shipping page for information about shipping times and rates.
We try to ship all goods within 4 working days of receiving the order, however some embossing (non-regular characters) may call for a die to be made, in which case we may need 2 or 3 additional working days to receive the die. Please do not hesitate to email us should your order be urgent so that we can make sure that it is prioritised.
Yes - we can ship bespoke orders within 48 hours. Please order as an express service.
All non-personalised products are refundable, as long they are returned to us in their original condition and that we receive your return within 30 days of us sending out the original order. Please note that the customer is responsible for covering the return-cost.
Personalised items are non-refundable (needless to say, if they are faulty we will make a new item for you).
Our photo albums and guest books always ship in gift boxes; other items can be packaged as gifts for a surcharge of GBP 5. Add gift wrapping to your order here.
99% of our products can be made in the full range of colours - please drop us an email (email@example.com) should you have any colour-queries.
Yes - if we have the paper on stock at the bindery (which we usually do), we can use that to make your book. Please add a note to your order, should you require this.
Absolutely and it is free of charge! Just add a note in the checkout section (or email us with your order no & item) and we will make sure to include it on an elegant card.
No you don’t need an account to complete a purchase.
WHOLESALE & CORPORATE
We would love that! Our wholesale partners include department stores and independent retailers across the globe. Additionally, we make exclusive products, and supply our customers with high res images for use on social media, websites, etc. Please email us to receive a line sheet.
We do! In fact, corporate work is our bread and butter and we have been making branded notebooks, desk blotters, pen pots and pencils from the day we launched the company. Email us for more details or a price card.