Shipping and Returns

Our products are handmade by classically trained bookbinders. Our craftsmen are based in England and all Sloane Stationery products ship from the UK. We aim to ship within 4 to 5 working days of receiving an order, but please let us know if you need to receive your goods earlier!

• LEAD TIMES

We aim to dispatch non-bespoke items within 48 hours of receiving your order.

Please note that our products are made by hand and lead times can be affected during busy periods.

3-4 business days for personalised items (express shipping)

5-7 business days for personalised items (standard)

• SHIPPING RATES

UK SHIPPING

Standard - £5

Express (tracked) - £12

EUROPEAN SHIPPING

Express (tracked) - £15 - £25

NORTH AMERICA SHIPPING

Express (tracked) - £30

REST OF WORLD SHIPPING

Express (tracked) - £38

• RETURNS

Please be aware that we are unable to accept returns on personalised items. All other products can be exchanged or returned within 14 days after we have shipped the order.

For return eligibility, items must be unused and in their original packaging. Return costs are covered by the customer.

To complete a return, please email the order number to: nathalie.vaandrager@gmail.com. Please note that the customer pays for return shipping.